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Entitlement Ownership Transfer Email Template- Binding Variables

rama_roy
New Contributor III
New Contributor III

Hi Team,

We have added Entitlement ownership transfer in User update rule and need to attach an email template which will trigger once the the user will terminate then the Entitlement will be transferred to the manager.

Below are the variables which is exposed for this template:

entitlement_endpoint_list = [Active Directory]
manager = 
createdBy = admin
service_accounts_list = []
ownerOnTerminate = 
serviceaccount_endpoints_list = []
baseUrlForEmail =
user = 
requestor = 
entitlement_value_list = []
out = java.io.PrintWriter@

Based on the above I have used ${entitlement_endpoint_list} and ${entitlement_value_list} but it is not printing the value in the Email. PSB

rama_roy_0-1718716415892.png

Could you please help me with the correct variable to print entitlement list and endpoint name.

 

Regards,

Rama

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

Currently binding variable is not supported to print entitlement list. 
It will be available in future

https://ideas.saviynt.com/ideas/EIC-I-3874


Regards,
Rushikesh Vartak
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Hi Rushikesh,

Thanks for the quick reply. Is there any variable to print the endpoint list in the same email?

Regards,

Rama

No. please use analytics 


Regards,
Rushikesh Vartak
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It will be really helpful if you could provide me some links/document to achieve the same through analytics?

Regards,

Rama

  • You need to create standard report 
  • example - select * from entitlement_owner
  • run report before every user import. 
  • This will provide information if any owner ship got updated with last 2 report run 
  • You can also compare report in saviynt using report compare feature

Regards,
Rushikesh Vartak
If you find this response useful, kindly consider selecting 'Accept As Solution' and clicking on the 'Kudos' button.