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Email Template - Challenges <Span> for color and Dataset values reading in emails

IAM_99
Regular Contributor II
Regular Contributor II

Hi Team,

1. We are trying to form email contents with below span tag for color, if i put this contents , it is not saving if open the email template , it will dis appear , i have tried checking formatting looks fine.

<span style='color:#FF0000'> This is mandatory training < /span>

2. Can we read dataset values in email template, if yes can you share any sample s

6 REPLIES 6

Srinivas
Saviynt Employee
Saviynt Employee

Hello @IAM_99 

2. Datasets are not exposed as direct objects in email templates. You can fetch values from datasets in dynamic attributes and fetch them onto your email template.

Thanks & Regards

Srinivas

Srinivas
Saviynt Employee
Saviynt Employee

Hi @IAM_99 

Sample Dummy Dataset attached

Thanks & Regards

Srinivas

 

 

rushikeshvartak
All-Star
All-Star

Try using double quotes for span 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

IAM_99
Regular Contributor II
Regular Contributor II

Tried already no luck.

Share current sample you have tried


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Srinivas
Saviynt Employee
Saviynt Employee

Hello @IAM_99 

can't we try with other inline element tags like <mark> / < i>  / <b> or <em> 

And provide the style properties over their.

Regards

Srinivas