change special characters

[Yeya]

Hello team,
We've noticed that some of our users with special characters like ö get an error when we try to update them.

I then saw in the documentation (https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter06-EIC-Configurations/Config...)
that we can authorize the use of special characters,

But do we have the possibility of changing special characters globally without going through Configuring the Preprocessor on a connector or not ? (example: if the first name is Löuis, change it to Louis)

Thanks in advance,

[rushikeshvartak]

This is expected current behavior from UI. Please raise support ticket

[Amit_Malik]

But do we have the possibility of changing special characters globally without going through Configuring the Preprocessor on a connector or not ? (example: if the first name is Löuis, change it to Louis)

By the sounds of your question , you already know that it cna be done in preprocessor but still a sample

"UPDATE NEWUSERDATA SET FIRSTNAME=saviyntv5.FN_EIC_REPLACE(FIRSTNAME,null)",

OR

"UPDATE NEWUSERDATA SET FIRSTNAME=FN_EIC_REPLACE(FIRSTNAME,null)",

Another setting in global config that you can explore (we are not using it)

Another for names

You can read about these regex options here - https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter06-EIC-Configurations/Config...

[Amit_Malik · Accepted solution]

@Yeya ,

I am able to update the last name accents(from your post) using [a-zA-Z\u00C0-\u024F\u1E00-\u1EFF] this in User Regex Validation in global config