Binding variable for entitlement owners when a request is auto-approved

[gazanjum]

Hi All,

I am looking for a binding variable for 'to' or ' cc' section in the Email Template. The requirement is when an Entitlement Request is auto-approved, the entitlement owners should be sent out an email.

Regards

Gazala

[NM]

Hi @gazanjum , try this

${AllEntitlementOwner}, plus if it is an automapprover I don't think so data will be available.

[Manu269]

To get what variables are present to use in the email template, check using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:


${this.binding.variables.each {k,v -> println "$k = $v" + "" + "br" + ">"}}

[gazanjum]

I am aware of that however, the assignee.email does not work in cc and the others that get printed have value as null hence I am checking here on the forum if there are any other options

[rushikeshvartak]

Once request is auto approved you can’t send notifications currently. Please submit idea ticket.

workaround - create analytics report and send notifications