Authentication Protocol error for Oracle DB connection

[arushi2403]

Hi,

We are trying to setup an Oracle DB(v19) connection in our environment. But we are getting the following error:

ORA-28040: No matching authentication protocol

We are unsure why this error happened. Is it because Saviynt Oracle jars are not supporting this DB?

What could be a solution to this?

Thanks,

Arushi Sharma

[pruthvi_t]

Hi @arushi2403 ,

Greetings.

Yes, this could be because of appropriate jar not present in the application that is compatible with your target application version. Please check if the ojdbc jar for your application version is present, if not upload it and do a restart and then check the connection.

Thanks,

[rushikeshvartak]

upload ojdbc8.jar in externaljar folder and restart server

[arushi2403]

When trying to upload the jar, the following error is being encountered.

01-Nov-2023 19:23:20.558 WARNING [localhost-startStop-1] org.apache.tomcat.util.scan.StandardJarScanner.processURLs Failed to scan [file:/datadrive/sharedappdrive/saviynt/Import/externalJar/oraclepki.jar] from classloader hierarchy

 java.io.FileNotFoundException: /datadrive/sharedappdrive/saviynt/Import/externalJar/oraclepki.jar (No such file or directory)