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Account Import Issue Keepnet

rp781
New Contributor
New Contributor

Below is the JSON I used for account imports from Keepnet. My connection is successful (Ran test connection params simple get successfully) I was able to import an account with this API https://api.keepnetlabs.com/api/target-users/Psd88ApFLYKx - import account JSON below. 

 

{
    "accountParams": {
        "connection": "acctAuth",
        "createUsers": false,
        "processingType": "SequentialAndIterative",
        "call": {
            "call1": {
                "callOrder": 0,
                "stageNumber": 0,
                "http": {
                    "url": "https://api.keepnetlabs.com/api/target-users/<UserIDHere>",
                    "httpHeaders": {
                        "Authorization": "${access_token}",
                        "Content-Type": "application/json"
                    },
                    "httpMethod": "GET",
                    "httpParams": {
                        "pageNumber": 0,
                        "pageSize": 3000,
                        "orderBy": "resourceId",
                        "ascending": true
                    }
                },
                "listField": "data",
                "keyField": "accountID",
                "colsToPropsMap": {
                    "accountID": "resourceId~#~char",
                    "name": "email~#~char",
                    "displayName": "email~#~char",
                    "customproperty2": "firstName~#~char",
                    "customproperty3": "lastName~#~char",
                    "customproperty4": "isActive~#~char"
                }
            }
        }
    },
    "entitlementParams": {},
    "acctEntParams": {}
}

 

Here is the request for the single user, which the account imported just fine. It is a GET

rp781_0-1698768994484.jpeg

 

The issue with that is it only returns one user at a time rather than all of them. (You'll notice the URL has a hard-coded user ID) The endpoint for this application that allows us to import all users is a POST to this URL "https://api.keepnetlabs.com/api/target-users/search" which when we try doesn't work, JSON posted below. 

 

{
    "accountParams": {
        "connection": "acctAuth",
        "createUsers": false,
        "processingType": "SequentialAndIterative",
        "call": {
            "call1": {
                "callOrder": 0,
                "stageNumber": 0,
                "http": {
                    "url": "https://api.keepnetlabs.com/api/target-users/search",
                    "httpHeaders": {
                        "Authorization": "${access_token}",
                        "Content-Type": "application/json"
                    },
                    "httpMethod": "POST",
                    "httpParams": {
                        "pageNumber": 0,
                        "pageSize": 3000,
                        "orderBy": "resourceId",
                        "ascending": true
                    }
                },
                "listField": "data.results",
                "keyField": "accountID",
                "colsToPropsMap": {
                    "accountID": "resourceId~#~char",
                    "name": "email~#~char",
                    "displayName": "email~#~char",
                    "customproperty2": "firstName~#~char",
                    "customproperty3": "lastName~#~char",
                    "customproperty4": "status~#~char"
                }
            }
        }
    },
    "entitlementParams": {},
    "acctEntParams": {}
}

Here is the postman return for ALL users, which is the POST request

rp781_1-1698768994489.jpeg

Saviynt call and response logs attached as well, thanks.

 

 

 

5 REPLIES 5

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @rp781,

You need to pass the body in the form of the string,

{
  "accountParams": {
    "connection": "acctAuth",
    "createUsers": false,
    "processingType": "SequentialAndIterative",
    "call": {
      "call1": {
        "callOrder": 0,
        "stageNumber": 0,
        "http": {
          "url": "https://api.keepnetlabs.com/api/target-users/search",
          "httpHeaders": {
            "Authorization": "${access_token}",
            "Content-Type": "application/json"
          },
          "httpMethod": "POST",
          "httpParams": "{\"pageNumber\": 0,\"pageSize\": 3000,\"orderBy\": \"resourceId\",\"ascending\": true}}",
          "listField": "data.results",
          "keyField": "accountID",
          "colsToPropsMap": {
            "accountID": "resourceId~#~char",
            "name": "email~#~char",
            "displayName": "email~#~char",
            "customproperty2": "firstName~#~char",
            "customproperty3": "lastName~#~char",
            "customproperty4": "status~#~char"
          }
        }
      }
    },
    "entitlementParams": {},
    "acctEntParams": {}
  }
}

Thanks.

Hello Sudesh, thank you for that. 

When I run the import job now, it says Failed. Photo of job log and response/return logs attached

rp781_0-1698966744412.png

 

 

 

 

 

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @rp781 ,

Could you please try with the below json once,

{
"accountParams": {
"connection": "acctAuth",
"createUsers": false,
"processingType": "SequentialAndIterative",
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://api.keepnetlabs.com/api/target-users/search",
"httpHeaders": {
"Authorization": "${access_token}",
"Content-Type": "application/json"
},
"httpMethod": "POST",
"httpParams": "{\"pageNumber\": 0, \"pageSize\": 3000, \"orderBy\": \"resourceId\", \"ascending\": true}",
"listField": "data.results",
"keyField": "accountID",
"colsToPropsMap": {
"accountID": "resourceId~#~char",
"name": "email~#~char",
"displayName": "email~#~char",
"customproperty2": "firstName~#~char",
"customproperty3": "lastName~#~char",
"customproperty4": "status~#~char"
}
}
}
},
"entitlementParams": {},
"acctEntParams": {}
}
}

Thanks

Baver
New Contributor
New Contributor

Hi @sudeshjaiswal - This does not work. There is nothing wrong with the formatting. Simply changing the method to a GET and adding a userID at the end of the URL ( that one is doable with a GET ) we receive an individual user successfully. This problem seems to be specific to POST calls.

I can't find in the docs anything about supporting POST in imports and I need to confirm if this is possible and if there is anything specific that needs to be done to support this.

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @Baver,

Post is supported in the importaccountjson,
Could you please share the complete debug log.

Thanks.