Saviynt throwing error on Referencing Dynamic Attributes in Email Templates

[Community_User]

Originally posted on November 25 2020 at 17:22 UTC

Hello ,

We have configured an Email Template on Task create and want to print the dynamic attributes configured on Endpoint on Email.

Based on Saviynt documentation, we have

configured it as : ${accessItems.collect{ it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('DLName')}.collect{it.attributeValue}}.get(0)}

.

This is not working and throwing error:

Populating Body

2020-11-25 11:08:20,408 [https-jsse-nio-443-exec-111] ERROR services.ArsTaskService - No such property: accessItems for class: SimpleTemplateScript1290

groovy.lang.MissingPropertyException: No such property: accessItems for class: SimpleTemplateScript1290

at SimpleTemplateScript1290.run(SimpleTemplateScript1290.groovy:2)

at com.saviynt.utility.TemplateUtilityService.getSimpleTemplateString(TemplateUtilityService.groovy:56)

Can anyone help on how can I pass dynamic attributes in email template

[Community_User]

Originally posted on November 27 2020 at 05:57 UTC

Please refer to the documentation https://saviynt.freshdesk.com/a/solutions/articles/43000431557 on which property can be used on which email template. In this case accessItems doesn't seems to be a valid property to be used on task completion email template.

[Community_User · Accepted solution]

Originally posted on November 27 2020 at 16:11 UTC

Thanks for the update Aditya

[Community_User]

Originally posted on May 10 2021 at 19:26 UTC

We tried: ${accessItems.collect{ it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('TestFreeText')}.collect{it.attributeValue}}}

And it worked, just FYI

[Community_User]

Originally posted on September 10 2021 at 17:48 UTC

Hi David,

You tried this in task create template?

Thanks,

Ved

[Community_User]

Originally posted on September 10 2021 at 19:18 UTC

Yes I believe we've used it in a request email template.  you'll need to be certain the field values you are asking for actually exist accurately or the template will throw an error. 

[Community_User]

Originally posted on September 10 2021 at 19:28 UTC

Thanks David, not sure if you can, but asking, is it possible to share email template you used (please remove any sensitive information before sharing. 

[Community_User]

Originally posted on November 10 2021 at 15:50 UTC

Sample from template POC we tested out using dynamic attributes in endpoint:

Favorite Food:<br>

${accessItems.collect{ it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('FavFood')}.collect{it.attributeValue}}.get(0)}<br><br>

<hr>

EnumField2:

${accessItems.collect{ it.request_access_attrss.find{it.attributeName.toString().equalsIgnoreCase('Enum2')}.collect{it.attributeValue}}.get(0)}<br>

<hr>

[Community_User]

Originally posted on November 10 2021 at 22:55 UTC

Hello David,

When are you triggering the email ? From the workflow at the time of request or from the endpoint, once the task is created, on create account, or on add access or on task completion etc ?

Regards,

Avinash Chhetri