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User update rule is failing for rerun all provisioning rules

pradeeppalagiri
New Contributor II
New Contributor II


Active Directory accounts are disabled and moved to a specific OU after 30 days offboarding by AD team. When the user is rehired with in 30 days , the account is matched and re-enabled with in 30 days based on below user udpate rule with in 30 days .

After 30days account moved to different OU and we are we are using below user update rule after 30 days to re run all provisioning rules to create new account.

user update rule with in 30 days
(Enable User Accounts AND Re-run All Provisioning rules)

user update rule after in 30 days

Re-run All Provisioning rules


The problem I am experiencing application team is not moving account after 30 days. If I use a birthright rule to create AD account(re run all provisioning rule) it is failing
as account allready exists.

How can i check in saviynt account already exists in AD before running after 30 days user update rule 

 

 

 

2 REPLIES 2

NM
Honored Contributor III
Honored Contributor III

@pradeeppalagiri creation would be in a different OU right?


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pradeeppalagiri
New Contributor II
New Contributor II

same OU only we need to create and enable