Analytics updates are not saved

[RanjanS]

We are facing an issue with saving changes to an existing analytics. We have observed it multiple times that if we make some changes to an existing analytics and save it, the changes are not saved.

We have to make the same changes at least twice to update the analytics.

[pruthvi_t]

Hi @RanjanS ,

Did you face this issue with all types of analytics or if there is a specific analytics type or a specific analytics control you're facing this issue with?

Also kindly try to find application logs and see if you're noticing any errors when updating an analytics control.

Thanks,

[RanjanS]

I Pruthvi,

We are facing it with the analytics which we created using SQL queries. Not sure about other type of analytics.

Thanks,

Ranjan

[rushikeshvartak]

Does analytics having reserved keywords

[RanjanS]

Hi Rushikesh,

How reserved keywords can make a difference ?

The problem is I am able to save the analytics, but not in the first attempt.

Thanks,

Ranjan

[rushikeshvartak]

share Query

[pruthvi_t]

Hi @RanjanS ,

Did you find anything in the application logs or developer tools while you try to save the analytics for the first time.

Is every analytics having this issue while you save for the first time?? Can you please try to build an analytics control with very simple query and see if you're still facing the same issue.

Thanks,