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01/12/2024 04:46 AM
Hello,
tried to run an AnalyticsJob to delete users who were imported via specific Job IDs.
I wrote a query like:
SELECT userKey, PIIERASURESTATUS, 'personallyIdentifiableInformationErasure' as Default_Action_For_Analytics FROM users WHERE JOB_ID IN ('1999','6060','5093')
but received a success with a message: 'Success [ 20 violations saved ]' and when I go to analytic history 20it says: "Total of 20 violations found across 1 control. 20 (100% of total) items are still open".
I open them and try to close them but receive an error This action cannot be performed manually' when I try to change the status from Open to Personally..... These users do not have Inactive or Active status, so I can't use it in the query, but maybe I need to use another type of Job...
Best,
01/14/2024 07:28 PM
user should be either active/inactive
01/16/2024 12:41 AM
no, even if they are inactive it does not work either
01/16/2024 05:56 AM
It will work on active users
01/17/2024 04:23 AM
with active users it also didn't work, maybe there should be some other data for users...
01/17/2024 10:40 AM
It seems its bug raise ticket
https://forums.saviynt.com/t5/identity-governance/pii-not-erased/m-p/55091#M33368