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10/04/2024 08:02 AM
Hello,
I have created a User Manager campaign and I am setting creation, consult and reminder emails in that.
Creation email and Reminder emails should go to User's manager - so for this in email's 'to' part what should I mention? - ${users.email} or ${assignee.email} or ${usersManager.email}
Also if certifier assigned that campaign to a consultee, then in consult email in 'to' part what should I mention?
Please help me to find the answers. Quick responses will be much appreciated.
Thanks,
Dhanya Sudhakaran
10/04/2024 11:36 AM - edited 10/04/2024 11:38 AM
Refer below OOTB templates from 24.9
Name | To | Cc | Subject |
Saviynt_OOB_Certification_Complete | ${users?.email} | ${certification?.cert_name} is completed | |
Saviynt_OOB_Certification_Consultation_Complete | ${originalCertifier?.email} | ${reassignee?.email} | Your consultation for ${certification?.cert_name} is completed |
Saviynt_OOB_Certification_Consultation_Request | ${users?.email} | ${originalCertifier?.email} | Your consultation is needed by ${users.firstname} ${users.lastname} to complete access review |
Saviynt_OOB_Certification_Create | ${users?.email} | ${certification?.cert_name} is created | |
Saviynt_OOB_Certification_Fifth_Reminder | ${users?.email} | ${users.get(usersManager.manager).email}, ${usersManager.email} | Fifth Reminder: ${certification?.cert_name} is due by ${campaign?.endDate.format('MM-dd-yyyy')} |
Saviynt_OOB_Certification_First_Reminder | ${users?.email} | First Reminder: ${certification?.cert_name} is due by ${campaign?.endDate.format('MM-dd-yyyy')} | |
Saviynt_OOB_Certification_Fourth_Reminder | ${users?.email} | ${usersManager.email} | Fourth Reminder: ${certification?.cert_name} is due by ${campaign?.endDate.format('MM-dd-yyyy')} |
Saviynt_OOB_Certification_Reassign | ${users?.email} | ${originalCertifier?.email} | ${certification?.cert_name} is reassigned to you by ${users.firstname} ${users.lastname} |
Saviynt_OOB_Certification_Second_Reminder | ${users?.email} | Second Reminder: ${certification?.cert_name} is due by ${campaign?.endDate.format('MM-dd-yyyy')} | |
Saviynt_OOB_Certification_Third_Reminder | ${users?.email} | ${usersManager.email} | Third Reminder: ${certification?.cert_name} is due by ${campaign?.endDate.format('MM-dd-yyyy')} |