Saviynt Forums

Shilpa_B · 01/10/2024

Hi Team,We have Oauth2.0 authentication to generate access_token for Outreach application. When we run the job to import account, we are getting JWT token error. Same token is working from postman.url-https://<hosturl>/api/v2/Users with Error Message...

Shilpa_B · 11/22/2023

Hi Team, We are trying to disable the account , The API is working from postman but from Saviynt we are getting Error code 500 DisableAccountJSON {"call": [{"name": "DisableAccount","connection": "acctAuth","showResponse" :true,"url": "https:/...

Shilpa_B · 08/09/2023

Hi Team,I need your help in preparing ImportAccountEnt JSON for account and entitlement mapping for the below API.{{baseUrl}}/v1/users/:id/roles-products?roleId=<integer>&productId=<string>For example:https://<hosturl>/v1/users/951/roles-products?rol...

Shilpa_B · 06/23/2023

Hi Team,We are configuring coupa application, where AccountImport job runs for around 2 hours and stops without success or failure status. Also there won't be job end date. The job has imported 42k+ accounts. Though we do not have the total count of ...

Shilpa_B · 06/21/2023

Hi Team,We are referring the Blackline Integration guide to configure Blackline app.https://forums.saviynt.com/t5/community-sourced-integrations/blackline-integration-guide/ta-p/32755Here, the Roles - products import API is not importing productid an...

Shilpa_B · 03/26/2024

Hi @Dhruv_S,access_token expires in 2 hours, refresh_token expires in 14 daysPlease find my answers inlinePlease confirm if the refresh token api is same as access token api. Please share the screenshot from postman. - Yes, refresh_token and access_...

Shilpa_B · 03/26/2024

@Dhruv_S I tried the above json by adding 400 at retryFailureStatusCode. It didn't work. Please find the logs in the attachment.Note : I have masked the API in the logsThanks,Shilpa

Shilpa_B · 03/22/2024

Hi @Dhruv_S The issue is still not resolved.The Refresh tokens expire after a time period, and the latest refresh token should be used to regenerate new access and refresh tokens.I am trying the attached connectionJSON but still getting the error 're...

Shilpa_B · 01/12/2024

Hi @Dhruv_S PFA the attached logsThanks,Shilpa

Shilpa_B · 11/22/2023

Hi @SumathiSomala, Yes I am able to disable account from postman. [This message has been edited by moderator to mask email address from an image. Please make sure to edit/mask any PII/sensitive info from public forum posts]

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Outreach - Authorization is not working for REST connector

Connector || Arcus checkmarx || Disable account giving 500 error

ImportAccoutEntJSON creation for the API

Coupa - AccountImport job is stuck

Blackline - Roles and products mapping problem

Re: Outreach - Authorization is not working for REST connector

Re: Outreach - Authorization is not working for REST connector

Re: Outreach - Authorization is not working for REST connector

Re: Outreach - Authorization is not working for REST connector

Re: Connector || Arcus checkmarx || Disable account giving 500 error