Saviynt Forums

Symptoms Cannot attach certain file types in an ARS request. File Types attempted and *failed...* PNGJPEGPDFPPT / PPTXDOC / DOCXRTF Only working File Types include... TXTCSVXLS / XLS     Solution We need to mention the type of files accepted in...

SymptomsUse case: Application Role workflow with two levels of approval: User's manager then Role OwnerIf role owner is submitting the request for someone, then skip BOTH levels of approvals. Issue:If Role owner is requesting, Saviynt skips the secon...

SymptomsWhen reviewing the request history we can only ever view one request before receiving an invalid token error and clicking other requests loads the initial one we selected.  This makes getting request ids, viewing old requests, and investigati...

SymptomsWhile we are disabling any user from UI, it is not making an Active user, In-active or an Inactive user, Active.DiagnosisThe statuskey Attribute in the Global Configuration was not set to 'Editable on Update'. After making this active, the us...

SymptomsWe had a campaign with multiple applications configured. Base accounts were showing up for other applications, but we were not seeing base accounts for one particular endpoint in the campaign.DiagnosisThere is a config at the endpoint level w...