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Use CaseIn an Entitlement Owner campaign, how do I identify the entitlement owners who are also self-certifiers?Who is a Self-Certifier?If an entitlement owner of an entitlement (E1) has E1 himself/herself, which implies that the certifier qualifies ...
Short DescriptionThis document provides an overview of the best practices while configuring the SMTP to offer a seamless experience to the end users and avoid email failures.Applicable version5.5SP3.X & 2021 & LaterDetail best practiceEnsure the Rate...
TitleSingle Sign-on Best PracticesShort DescriptionAs SSO setup is key while starting the IGA Journey. This document provides an overview of the best practices while configuring the SSO to offer a seamless experience to the end users.Applicable versi...
Short DescriptionThis document provides an overview of best practices for schema import jobApplicable versionV5.5sp3.x & EICDetail best practiceEnsure to keep the schema file clean as the import picks up all the sav files present in the location duri...
Use CaseSaviynt Users were linked to old/inactive ServiceNow users because of incorrect User Link Properties. The User Link Properties are now updated. However, the links are not getting updated.There are 2 users in ServiceNow with the same email ID,...
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