Binding variable for ff account owner's manager is not given as per document

[asharma]

Hi Team,

Please suggest binding variable for Firefighter account owner for an email template when requester submits the request from PAM console.

We refer below link for email templates and binding variables however binding variable for owner's email is not there or incorrect.

https://docs.saviyntcloud.com/bundle/CPAM-Admin-Guide-v23x/page/Content/K-Request-Provision-Config/C...

[pruthvi_t]

Hi @asharma ,

Greetings.

We have binding variables for Account owners as part of EIC documentation for email templates. Please refer to below documentation and find the binding variables. 

Kindly try them and let us know if it helps.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati...

Thanks,

[Pavankumar]

Hi @asharma,

The link to the "Creating and Managing Email Templates" topic in the EIC Administration Guide is already added in the "Creating and Managing Email Templates for CPAM" topic of the CPAM Admin Guide. You can navigate to the EIC documentation as shown in the following figure:

Thanks & Regards,

Pavan