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SalesForce Queue Management

aalvarez_mk
New Contributor II
New Contributor II

We are exploring using Queues as an entitlement in Salesforce connector. It appears that is not supported but we want to confirm no-one has been able to get it functioning.

2 REPLIES 2

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @aalvarez_mk,

Currently this is not supported, Please raise the enhancement in the idea portal.

Thanks.

If you find the above response useful, Kindly Mark it as "Accept As Solution".

aalvarez_mk
New Contributor II
New Contributor II

Thanks for the reply. I have voted for the enhancement and as for working around the supported features, I was anticipating using a REST connector for the queue management.