Dynamic Attributes values are not visible during Deprovisioning

[meshK]

Hi Folks,

During Deprovisioning/Removal of account, The request history is not holding any existing values of dynamic attributes(Which was passed during new account). The configurations for the UI are Neon Experience is enabled.

Please find the attached screenshot for reference:

In the above screenshot, we do found that there were no values mapped to dynamic attributes. These values were mapped with existing values in earlier versions such as 23.6/23.9

Attached screenshot of request history in earlier versions in 23.6/23.9V

Any suggestions/resolutions to this issue.

Thanks in advance!!

[Dhruv_S]

Hi @meshK 

Could you please check and confirm the behavior for other requests as well like create/ modify account?

Regards,

Dhruv Sharma

[rushikeshvartak]

Its visible for New & Modify Account Request

Remove Account

Classic UI for Remove Account

This is defect in NEO @meshK  Please raise support ticket

I have also raised https://saviyntsupport.saviynt.com/support/tickets/2020062

[Dhruv_S]

Hi @meshK 

Could you please share the ticket number raised for this issue.

Regards,

Dhruv Sharma