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02/22/2024 04:04 AM
Hi,
I am no longer able to access the Database Schema Reference page in the Documentations portal. I was able to before, but for the past few days I have been unable to access the article. I get the below error page even if I am logged in. Can anyone please let me know if the article has been moved to a different location or if I need to do something else to get additional privileges to access it?
Thank you in advance!
Regards,
Akshar
02/22/2024 04:47 AM - edited 02/22/2024 04:49 AM
try below please and able login am, check other able login or not
https://docs.saviyntcloud.com/bundle/JAR-v2022x/page/Content/Troubleshooting.htm
02/22/2024 04:59 AM
@aksharkay Could you please log out of the current session and log in to the documentation portal again? Also, I have sent you a private message requesting additional details.
02/22/2024 09:31 PM
Database Schema Reference (saviyntcloud.com)
I hope you are using above URL
02/22/2024 09:38 PM
After making documentation portal public some of the saviynt users lost access and receiving 403 hence access will be provided by saviynt team FYI
You need to share emails with CSM/ Forum admin to get required access.
03/03/2024 10:26 PM
The article is now accessible to me! Not sure what changed in the backend, but the error no longer occurs. Thank you!