Account status mismatch in target and saviynt

[WeAreVoid]

Hi,

Few accounts are active in saviynt. whereas inactive in Target.

accounts in saviynt - 360.

accounts in target- 349

245    Active  

104   inactive

configuration-

Target status field-

[dgandhi]

Run reconciliation job to get the latest status of the account from target to Saviynt. 

[rushikeshvartak]

Add one more value in active as true without quotes 

[WeAreVoid]

Hi, can you add the syntax how?

[rushikeshvartak]

{
"statusAndThresholdConfig": {
"accountThresholdValue": 1000,
"statusColumn": "customproperty10",
"activeStatus": ["true","True",1,true],
"deleteLinks": true,
"lockedStatusColumn": "customproperty22",
"lockedStatusMapping": {
"Locked": ["1"],
"Unlocked": ["0"]
}
}
}

[stalluri]

@WeAreVoid 

Try this below syntax.

"activeStatus": [

"true",

"True",

true,

True

],

[CR]

Did you verified Saviynt  may be some of orphan account or wihtout global id mapping check ?

[WeAreVoid]

Hi ,

I observed one thing here.

import account job is scheduled to run daily around 11:30 AM IST. when the system triggers the job there is mismatch of inactive account in target and Saviynt.

but when we run the job manually let say 4 or 5 pm IST. all account status matched with target without any issue. please note- I did not change the Json or anything. This is very strange.

[rushikeshvartak]

• It is incremental / Full Import ?
• Single/Multi threaded ?
• Does same application job scheduled same time ?
• Share job config

[WeAreVoid]

• It is incremental / Full Import ?  Full import
• Single/Multi threaded ?  Multi threaded
• Does same application job scheduled same time ? job is trigger chain that contains the account import then access import 
• Share job config

[rushikeshvartak]

Share job config screenshot

[WeAreVoid]

let me know if you need anything else

[rushikeshvartak · Accepted solution]

it seems job conflicts when scheduled job ends share logs of that duration