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When I am trying to trigger mail for Remove Account Task creation & completion from Endpoint Email Configuration, the mail is triggering, but the Binding Variables are not getting parsed. ( But for New Account mail is getting triggered & parsed corre...
Hi Everyone,We have configured number of email templates of campaigns and none of the email are being triggered. For troubleshooting, we tried to validate in the Data Analyzer via this query:Setting preview value to null: update campaign set PREVIEW_...
Hello,We are getting error when we try to send emails to managers about their subordinates through analyticsbelow query iam usingSELECTmgr.username AS username,mgr.firstname as 'ManagerFirstName',mgr.email AS ManagerEmail,usr.username AS UserUsername...
Hi All,I've created the analytics query for the end-of-day provisioning error report: Selectars.taskkey,u.username,"AWS SSO" as 'endpointname',"error" as 'provisioningstatus',ars.provisioningcomments,ars.updatedate AS 'taskdate'from arstasks ars JOIN...
Hi, I need the email generation Logic for the follow use case with the help of advance query. Email Address creation logic: - a. Firstname + ‘. ‘+ lastname@domain.com Example: Firstname= John, Lastname= Doe, Email= john.doe@domain.c...
Hello,We are currently testing out the Certifications feature with multiples Email Templates.I notice that there is a Notify option here that I think is related to the Notify Certifier Email Template (please correct me if I am wrong).When trying to u...
hi ,We need alignment of bullet points in left, center and right.and to achieve this we used below:-<style>.bullet-list {display: inline-block;vertical-align: top;width: 20%;margin-right: 10px;}</style><ul class="bullet-list"><li>Align amongst the <b...
hi team,In the email template documentation we have details for upto 5 custom images. can we use more than 5 custom images for email templates?
Hi,For one of our test instances, I would like to setup GMAIL as the SMTP gateway. After providing the SMTP details, we are never able to successfully test the SMTP configuration. Can you please share the steps that we can use to configure the same?
Hello Everyone,We have a use case where we want to send an E-mail notification for Overdue Certifications to the Manager, Manager of Manager, Certifier, and Other Team Members. As Per the forum (Link below), there is an option for the Certification O...
I'm trying to create a template with the provided content, but I'm encountering an error message stating, "Operation not allowed as you are entering a value that resembles or contains script code." Has anyone else encountered this issue, and if so, h...
Hi Team,I Have requirement based on customer value need to send mail , as of now secondarymanager email id saving in cp7 value. i need include exiting logic. could help on this issue please?secondarymanager=cp7vendormanager=cp59Current working synata...
Hi, I am trying to use a endpoint dynamic attribute in the "To" field of the email template but it is not working. I referred to this article: https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creating-and...
Hi, How to pass the Endpoint name which is captured in analytics report in the subject of the email template.Thanks,
Hi Team,Can we configure attestation campaign notification email templates at endpoint level?If yes, could you please let us know the binding variable.Thank You
Hello folks, hope anyone can help with the below requirement.Context : Email in Access Approval WorkflowRequirement : Display all requested roles to Role Owners to ease their approval decisionUse Case : We have configured an approval workflow with 2 ...
Hi,We have a requirement, that whenever the Plant (cp20) of a user is updated, the manager of the user should be notified.Hence, via user update rules we can Notify as an email, the new value of cp20 in the email template. Is there a way by which we ...
Hi,We have an email template to notify the owners about all the organization related attributes update.using ${customerhistory.<attrib_name>}, I am able to retrieve the current value.Now having this solves are concern to display org name and other at...
Saviynt has a plugin for ServiceNow. It comes with few default forms to represent data for ARS requests.However the ask is to manipulate the data in representation of the form.Question 1: Filetring inactive entitlements not visible or not to display ...
Hi Team,In the endpoint, we have created one dynamic attribute that we are trying to access in the email template.For that, we have used this expression:(Used this to get the details: ${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "b...
Hi Team,I'm trying to create an email template to send notification to a specific User group, but I don't see any binding variable that covers the requirement.I also tried to print the Group's user email in the body using:${com.saviynt.ecm.identitywa...
We would like to notify the requestor when a manual task gets completed. For this we were thinking of configuring email templates at the Endpoint level like this but this does not seem to be working.I generated a new account request for an endpoint c...
Hello,I am trying to send an email containing the comment added by the manager when requesting access to an application.Here:How can I access the comment in the email template?Kind regards,Ivan
Hi,I have a task to replace existing email image template to new. we are having an existing image in https://xxxx-xx.saviyntcloud.com/ECMv6/api/idw/resource/image/app/custom2.png. I couldnt find this image/path anywhere in Saviynt UI, how do i need ...
Hello everyone,I'm trying to customize our email template where I want to parameterize some repetitive values. I've defined these variables in an external configuration file and restarted the app. However, I'm not receiving anything afterward. Can yo...
Hi,I would like to understand if the SMTP communication is via the SC 2.0 Client or directly from the Saviynt tenant.Thank you.
When we hit Export with in a Certification, we get a pop asking us to download a report. However the email template variables mentioned in the Saviynt Documentation do not work. same issue as poreviously mentioned in https://forums.saviynt.com/t5/ide...
I have a situation where, when a user is given birthright access via enterprise roles to a disconnected application, I need a query to trigger email notification to admin or admin groups to execute tasks. Endpoint level email template only triggers w...
Is there a mechanism available to prompt email notifications to administrators for processing requests related to birthright access for disconnected applications? The tasks should be initiated automatically, and once the emails are dispatched, the st...
Hi,I have a problem to send notification for New Account Task completed.I add the template on the endpoint, but i didn't receive mail when task is completed.I have nothing in logs. (The smtp works, I receive mail for approval request).Is there any ot...
We are setting up actionable email approval with Microsoft Azure ouath We have provided SPN access to read mailbox but we are getting access denied error.{"error":{"code":"ErrorAccessDenied","message":"Access is denied. Check credentials and try ag...
Hi,We have configured an email template for an analytics. We are trying to print the content of the analytics in the email body. For this, we had written the following in the email template:<html> <head> <meta http-equiv="Content-Type" content="t...
Hi, I have created a rejection email. Below is the emailHi ${requestor.firstname} ${requestor.lastname},Your request for ${user?.username} with Request ID - ${requestid} has been rejected.User Name - ${user.firstname}${user.lastname}Account Name - ...
Hello Team,We are working on Role Owner Certification and looking for a scenario when Role owner has not taken action on certification i want to drop a reminder to email with his manager.Can someone help me with email template attribute to be used fo...
Hi,I have email address in SMTP settings. I would like to get that email address automatically populated on the from address of the email template. Is it possible to do that in Saviynt?
Hi All,Unable to add $ symbol in email template. We are trying to send email with the body like mentioned below.Hello ${user.username}You are required to login with initial password, to create a password please follow the below steps.$First 2 letter ...
Hello, I am trying to send an email using a filter in the "To" field which will allow me to send an email based on employeeType. Below is the filter I am trying to use but I am uncertain if the syntax is correct. Does capitalization matter? Any help ...
The objective is to get users whose login is more than a specific period of time and notify the user's manager that the user hasn't logged in for some time, and need to get info from managers weather the account needs to be active or needs to be deac...
Currently, one email each leaver is triggered to the manager. So for instance, there are 20 leavers forIGA the day, the manager gets 20 emails (1 email per leaver that reports to him/her). Is there a way to send only one email rather than 20 having l...
hi,we have a requirement where we need to display the displayname of user who is coming in CP11 of user after import user from connection job in email template generated from user update rule.For example there is a user-Abhay(10678) coming from targe...
i need some assistance.Whenever the task is assigned, every owner of the endpoint should get an email. Endpoint owner is set to a user group with 4 members.(picture "workflow")What is the best way to get the email adresses of the owners?We tried ${ta...
Hello TeamNeed to send Workflow Rejected Email to the Resource Owner as Usergroup.I have used the below binding varaible in the rejected email,but its working.${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identity...
Hi Team,Can we restrict emails to send particular domain only in Saviynt ?We have abc.com domain , we want to send emails to only abc.com domain only .How to restrict that ? how we can implement this ?
Where can we get the data of emails sent or failed to send 3 days back?which table can we use to get this information.
Hi All,I am wondering what the syntax is or if it is possible to do a "like" evaluation in the email template where if the user's email contain a phrase like "_converted" then IGA shouldn't send the email, else send the email to e.g. the manager. For...
When I use the "Managing Email and Templates" Documentation examples to create Certification deep links in the email templates, I am landing on the Operations Not Allowed page. The hyperlink in email matches the page itself when I navigate manually ...
Hello all,I am getting an error when a user update rule sends an email notification, as you can see in the attached logs, it loads the following email template "IAM: ALERT Empty user attributes have been detected (to manager)".java.lang.IllegalArgume...
Hello,i want to send an email to every manager listing his employees having a contact end date in 30 days.This email aims to provide a list of employees with contact end dates approaching within the next 30 days.Below the analytics i did :Can anyone ...
I need to send out the password email 24 hours prior to the start date. How do I configure it? The password shouldn't be static,
Hi All,We are randomly facing an issue where the Analytics report that is sent as attachment in the email by Saviynt has no rows.We have checked that when the analytics ran there were rows that were fetched and saved. We confirmed the same by downloa...
