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Knowledge Base Articles

Delete SalesForce Account via SalesForce Connector

QuestionWe're developing a SalesForce connector for the client and we want to know if there is a way to implement the functionality of delete account from Saviynt to the target application via SalesForce connector.Actually it looks there isn't a way ...

RakeshMG by Saviynt Employee
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Freshdesk API for Integration

QuestionWe are trying to perform the POC for Freshdesk integration.While referring this : https://saviynt.freshdesk.com/support/solutions/articles/43000660664-freshdesk-integration-guideWe see many details are incomplete and unclear.Ex:1. <TENANTURL>...

User Registration Form Modification

QuestionWe have a type of user called B2BUsers, for which there are 5 target applications to which they can be provisioned to.Each target application has a separate B2BADmin, who can create a B2BUser 9User registration Form in Saviynt) and based on t...

RakeshMG by Saviynt Employee
  • 145 Views
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Saviynt Bots

QuestionSetup Saviynt Bots AnswerPlease refer to following documentation which has the required information:https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter19-EIC-Integrations/Identity-Bot.htm 

RakeshMG by Saviynt Employee
  • 108 Views
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Feasibility Check - Managing AD computer objects

Question:  We have a requirement to manager AD computer objects via Saviynt. Kindly confirm over the feasibility of below use cases via ADSI or AD connectors.    - Import of Computer Objects as accounts. - Provision Computer Objects into AD security...

sahil by Saviynt Employee
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User List -Campaign Reassignment

Question:    We have 2 requirements one is to control the list of users in Reassignment option and the other is to display full list of users during the consult option.   When I am using below configurations to control the list of users in Reassignme...

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sahil by Saviynt Employee
  • 71 Views
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generate a report and encrypt it before sending

Question:   we would like to set up a report. However, after generating the report, we need to encrypt it before sending it to the recipient. Is it possible to set up encryption? If so, what do you need? the encryption must be in GPG.   Answer: Can...

Service desk api ticket

QUESTION:we have a requirement from client, where for a disconnected applications we are running a user manager campaign , once the campaign is completed saviynt will raise a list of revoke access tasks in pending list, our requirement is, organize t...

nimitdave by Saviynt Employee
  • 61 Views
  • 1 comments
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Display Child Entitlements in Campaigns

SymptomsRequirement:Client  have connected and disconnected applications , we are doing a user manager certification for those applications in Saviynt . so in each application there are multiple  roles(entitlements) and multiple permissions belong to...

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prasannta by Saviynt Employee
  • 60 Views
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Using Windows Domain account for Database Connector

Question: Need details on how to setup a connector that uses AD service account to connect to database. Our current user import is connecting directly to database and we need to switch to AD based authentication using a domain service account.Answer:...

sahil by Saviynt Employee
  • 40 Views
  • 0 comments
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Docusign Admin API

QUESTION Hello! I know that we have a documentation for DocuSign integration but it seems that this for eSignature REST API. https://saviynt.freshdesk.com/support/solutions/articles/43000669647-docusign-integration-guide   Do we have one for DocuAdm...

Inquiry for modification of analytics report

Question -Is it possible in the analytics report to get start date and end date input from the user and then run analytics query based on the user date inputs? So, we can utilize these inputs to run an analytics query based on the selected time frame...

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