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Knowledge Base Articles

Active Directory Connection Failure

SymptomsActive Directory connection failure with error: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetDiagnosisTh...

Campaign Stuck in Launching State

SymptomsCampaign not moving from Launching state to Preview / In progress state.DiagnosisThis issue can happen when there are multiple campaigns in progress or the campaign has large data for review.SolutionUpdate the ES timeout configuration to mini...

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prasannta by Saviynt Employee
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  • 5 comments
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Base accounts not included in the Campaign

SymptomsWe had a campaign with multiple applications configured. Base accounts were showing up for other applications, but we were not seeing base accounts for one particular endpoint in the campaign.DiagnosisThere is a config at the endpoint level w...

Passing Role Name dynamically in the JSON

QUESTION:   We have new application(Rest based) which needs to be integrated with SIGA.    Application Name - ABC   In this we have one requirement, while creating a user we need send an attribute called Role.    They have total 3 different values f...

Attribute Precedence for User Imports

SituationThis is an example situation for the solution below. The solution also applies to different situations.Let’s say you have workers that can have multiple working relationships with your organization. For example, employees and contingent work...

US by Saviynt Employee
  • 1396 Views
  • 3 comments
  • 4 kudos

To remove ROLE_USER from external user

QuestionHi We need your assistance to remove "ROLE_USER" SAV role for all the external users. And also, in future this role should not be assigned to any users by default.  Please let us know where we can restrict this. AnswerYou can remove the role ...

Inquiry for modification of analytics report

Question -Is it possible in the analytics report to get start date and end date input from the user and then run analytics query based on the user date inputs? So, we can utilize these inputs to run an analytics query based on the selected time frame...

AzureAD Account Recon - Special Characters

QuestionWhen we run the AzureAD account recon, we are getting the following error for a user who has special characters in the DisplayName. What is the best way to handle it in Saviynt? It is not feasible to restrict the user to use only ASCII charac...

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RakeshMG by Saviynt Employee
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  • 4 comments
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Extract Workday attributes using Hybrid connector

QuestionWe're trying to extract the ISO fields (below) in Workday as a part of user's record.The connector used is the Workday_Hybrid_Basic connector.  According to the guide, the syntax we're using is  "COUNTRY": "wd:Location_Country.wd:type:ISO_316...

RakeshMG by Saviynt Employee
  • 417 Views
  • 1 comments
  • 0 kudos

Renaming HANA rules

QuestionAre there any implication in renaming some technical rules and user update or is it better to inactive the current rule and create a new one altogether?AnswerNo, renaming the rules doesn't have any implications as anywhere rules are reference...

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pruthvi_t by Saviynt Employee
  • 431 Views
  • 2 comments
  • 0 kudos

new Date() function not working in JSON

Symptoms Accounts are not getting created in target application and we see the below error message DEBUG println.PrintlnToLogger - Println :: | Error Caused by: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('"' (code 34)): was...

SB by Saviynt Employee
  • 948 Views
  • 4 comments
  • 0 kudos

generate a report and encrypt it before sending

Question:   we would like to set up a report. However, after generating the report, we need to encrypt it before sending it to the recipient. Is it possible to set up encryption? If so, what do you need? the encryption must be in GPG.   Answer: Can...

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