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Knowledge Base Articles

Relabelling Campaign Certification table columns

The following is a small offering based on experience of what might be called a Label Name to Campaign Certification table map which is useful for understanding which Label Name you need to use in User Interface Branding Configuration to impact a tab...

sealchan by Saviynt Employee
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Need to upload images to use in Email

Question Hi Team ,   Could you please upload the images which need to be used in Email template.   Insert image option on email template creation form is not available for Advance Html option.   Once image is uploaded, please share the URL to be use...

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Writeback user's information to Workday (REST Connector)

SymptomsRequirement is to writeback email from any Saviynt's attribute to Workday. The workday endpoint is a REST endpoint because the email is being written back to a custom object on Workday which cannot be updated through SOAP API.DiagnosisThe use...

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SB by Saviynt Employee
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Owner on terminate as Manager's Manager

QuestionHow to set 'Owner on Terminate' as Manager's managerAnswerIn Latest versions(v2022+), we have a drop down available for selecting owner on terminate as user, manager, secondary manager etc.,. In this case, if we populate manager's manager val...

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pruthvi_t by Saviynt Employee
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[REST CONNECTOR] Call name to be used for Add Access JSON

Use Case / Problem StatementAdd access JSON for REST Connector is not working as expected causing the requested access failing to be provisioned at the target system. Pre-requisitesConnection should be successful to the target application.The JSON fo...

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SB by Saviynt Employee
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Freshdesk API for Integration

Question We are trying to perform the POC for Freshdesk integration. Old Documentation Portal URL:  https://saviynt.freshdesk.com/support/solutions/articles/43000660664-freshdesk-integration-guide  New Documentation Portal Link: - https://docs.saviy...

Feasibility Check - Managing AD computer objects

Question:  We have a requirement to manager AD computer objects via Saviynt. Kindly confirm over the feasibility of below use cases via ADSI or AD connectors.    - Import of Computer Objects as accounts. - Provision Computer Objects into AD security...

SB by Saviynt Employee
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Saviynt servicenow app errors on test connection

The Problem Statement:We are configuring the Saviynt IGA app in Service now and when running a test or saving the connection configuration, errors are generated but we receive a successfully connected to the ‘Saviynt Service’ message.Error - Not allo...

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pruthvi_t by Saviynt Employee
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What is Privileged access?

Privileged Access Management (PAM) is the discipline for managing human or machine accounts which have elevated levels of entitlement to platform, system or application resources. It allows organizations to secure their infrastructure and applicatio...

Pravin by Saviynt Employee
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