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Saviynt Employee
Saviynt Employee


On launching an SA campaign, it immediately moves to the completed state and there are no certifications within the campaign


The reason we don't have any certifications is because there are no certifiers.
A certifier for a service account campaign is someone who is marked as the 'Primary Certifier' or 'Secondary Certifier' for a service account.


Primary certifier needs to be mentioned in the following path.
Admin > Accounts > (click on any service account) > Owner 
The other option is to have a default certifier. If any service account does not have a primary or a secondary certifier, it will go to the default certifier.
New Contributor
New Contributor

For service account campaign do we need to put an account query such as AccountType in ('Service Account') and status in ('Manually Provisioned','1','Active') or the campaign itself finds the accounts with account type as "Service Account"?

Saviynt Employee
Saviynt Employee

Account query need not be added. 

Version history
Last update:
‎01-09-2023 12:36 PM
Updated by: