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Cannot attach certain file types in an ARS request

vaibhav_nagre
Saviynt Employee
Saviynt Employee

on ‎01-11-2023 12:16 PM - edited on ‎01-18-2023 08:30 AM by Community Manager

Symptoms

Cannot attach certain file types in an ARS request.
File Types attempted and *failed...*
  • PNG
  • JPEG
  • PDF
  • PPT / PPTX
  • DOC / DOCX
  • RTF
Only working File Types include...
  • TXT
  • CSV
  • XLS / XLS
vaibhav_nagre_1-1673468041238.png

 

 

Solution

We need to mention the type of files accepted in the request in ExternalConfig.properties file.

vaibhav_nagre_2-1673468147497.png

 

0 Kudos
Version history
Last update:
‎01-18-2023 08:30 AM
Updated by:
Community Manager
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