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varunmittal
Saviynt Employee
Saviynt Employee

Symptoms

We are seeing in our Add Access JSON in the Duck Creek Claims - QA REST connection is sending duplicate calls resulting in duplicate entitlements being listed on the system

 
varunmittal_2-1673055201624.png

Diagnosis

This error was caused by Multithreading instant provisioning being enabled at the same time as instant provisioning for connection type - REST only.
 
varunmittal_0-1673384678039.png

Solution

As per the setup, a multi-thread process was getting initiated which was creating duplicate provisioning actions. 

Thus we added a new parameter ("createTriggerForInstantProvision") in the Configuration table.
This will enable an internal wsretry job to provision tasks and does not initiate multiple provisioning calls.
 
insert into configuration (NAME,Description,CONFIGDATA) values ('createTriggerForInstantProvision', 'createTriggerForInstantProvision','yes')
 
 
Comments
rushikeshvartak
All-Star
All-Star

Is this additional configuration or comes with latest version?

Version history
Last update:
‎01/11/2023 12:23 PM
Updated by:
Community Manager