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04/16/2024 12:07 AM
Hi,
When requesting multiple accesses in one request, approvals of those accesses can be sent to different approvers for example based on ownership of the requested accesses.
Currently all approvers assigned in the request can see approvals of others and their comments within the request.
Is there a way to limit visibility for those approvers so that they would only see the access which they need to approve or reject in the request instead of seeing all other requested accesses and decisions/comments on those as well?
04/16/2024 12:44 AM
Please check what is the configuration in the SAV Role:
And try using "Assigned to me"
04/16/2024 01:21 AM - edited 04/16/2024 04:56 AM
This is already set to "Approve all request assigned to me" which is not the issue. They can approve just fine but issue is the visibility.
Comments show comments from all approvers and task history section of the request shows all accesses, decisions and business justifications entered in the request.
We would like to limit those so that approvers would only see information about the accesses they are responsible of approving instead of all others in the same request.
04/16/2024 07:32 AM
You can use it below one avoid all history will see other members respected org or endpints and users like below query
select a from Users a where a.customer=15
04/16/2024 07:40 AM
Thanks for suggesting but this is not the issue. Request history shows those requests that approvers should see. But within the single request there is task history showing escalations and approvals/rejections per requested access and their justifications. We would like to show only the one access/task that approver is responsible for. Not all of those other accesses in that request which are not related to approver.
04/17/2024 06:25 PM
This is not configurable
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