This is what you posted. <% if (user?.customproperty4=='Laptop') print "${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("Help Desk")?.id)?.userkey)?.email.join(‘,’)}" else print "${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("Infrastructure Operations")?.id)?.userkey)?.email.join(‘,’)}"%> This is what it should have been --> join(‘,’) should have been join(',') <% if (user?.customproperty4=='Laptop') print "${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("Help Desk")?.id)?.userkey)?.email.join(',')}" else print "${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("Infrastructure Operations")?.id)?.userkey)?.email.join(',')}"%>