<%if (task?.tasktype == 1 && user?.employeeclass=='Employee') { %>
Hello ${manager.firstname} ${manager.lastname} ,

Congratulations! Your new employee ${user.firstname} ${user.lastname}has a start date in approximately (7) calendar days.
Therefore, a new Active Directory account has been created for ${user.firstname} ${user.lastname} today. As you are aware, all additional system accesses must be requested and approved in AccessNow.

IMPORTANT: If you are not the supervisor on record for the employee listed in the subject line or feel that you should not be receiving this email, please contact Identity & Access Management (IAM) at PO Box: . For other IT assistance, please call the IT Service Desk at xxxxxxxxx.
Optional Pre-Hire Date Actions for the Manager:
  • Begin raising AccessNow requests on behalf of your employee to reduce downtime when the individual starts using the information below.
  • Hire Date (Day One) Actions:
    Immediate actions required by the employee:
    1.Create a Questions and Answers profile in Password Manager via one of the options below.
    a. Open the Password Manager home page, click on My Questions and Answers Profile, and then enter your AD password.
    b. Access Password Manager by visiting the Connect homepage, then use the search located at the top of page, type 'Password Manager'.
    c. You can also type 'pwmanager.com' into your Web browser.

    Note:
  • The validation information section (last three questions) within Password Manager will be required for any assistance from the IT Service Desk

  • Thank You,
    Identity & Access Management (IAM)
    <% } else if (task?.tasktype == 1 && user?.employeeclass=='Contractor') {%>
    Hello ${manager.firstname} ${manager.lastname}, A new Active Directory account has been created for ${user.displayname} . You have been identified as the supervisor on record. The information below needs to be given to the contractor. IMPORTANT: If you are not the supervisor on record for the employee listed in the subject line or feel that you should not be receiving this email, please contact Identity & Access Management (IAM) at PO Box: . For other IT assistance, please call the IT Service Desk at xxx. If your new contractor is being provisioned for remote VPN access, please download the instructions from https://test.service-now.com/now/nav/ui/classic/params/target/kb_view.do%3Fsysparm_article%3DKB0028 and provide the VPN onboarding instructions to the new contractor.
    Immediate actions required by the contractor:
      1.Create a Questions and Answers profile in Password Manager via one of the options below. a.Open the Password Manager home page, click on My Questions and Answers Profile, and then enter your AD password. b.Access Password Manager by visiting the Connect homepage, then use the search located at the top of page, type 'Password Manager'. c.You can also type 'newtest.com' into your Web browser.
    Note: Thank You,
    Identity & Access Management (IAM)
    <%}%>