{ "accountParams": { "connection": "acctAuth", "processingType": "SequentialAndIterative", "statusAndThresholdConfig": { "accountThresholdValue": 300, "inactivateAccountsNotInFile": false, "correlateInactiveAccounts": true, "statusColumn": "customproperty42", "activeStatus": [ "true" ] }, "call": { "call1": { "callOrder": 0, "stageNumber": 0, "http": { "url": "https://ringcentral-fs-sandbox.freshservice.com/api/v2/requesters?include_agents=true&per_page=100", "httpParams": {}, "httpContentType": "application/json", "httpMethod": "GET", "httpHeaders": { "Authorization": "${access_token}", "Accept": "application/json", "Content-Type": "application/json" } }, "listField": "requesters", "keyField": "accountID", "colsToPropsMap": { "accountID": "Id~#~char", "name": "primary_email~#~char", "customproperty42": "active~#~char", "customproperty1": "address~#~char", "customproperty2": "created_at~#~char", "customproperty3": "custom_fields.employeenumber~#~char", "customproperty4": "custom_fields.department_number~#~char", "customproperty5": "custom_fields.company~#~char", "customproperty6": "custom_fields.employee_type~#~char", "customproperty7": "department_ids~#~char", "customproperty8": "department_names~#~char", "customproperty9": "first_name~#~char", "customproperty10": "last_name~#~char", "customproperty11": "has_logged_in~#~char", "customproperty12": "id~#~char", "customproperty13": "is_agent~#~char", "customproperty15": "job_title~#~char", "customproperty16": "language~#~char", "customproperty17": "reporting_manager_id~#~char", "customproperty18": "primary_email~#~char", "customproperty19": "secondary_emails~#~char", "customproperty21": "updated_at~#~char", "customproperty22": "time_zone~#~char" }, "pagination": { "nextUrl": { "nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>;20rel=%22next%22',''):null}" } } } } }, "entitlementParams": { "connection": "acctAuth", "processingType": "SequentialAndIterative", "entTypes": { "Roles": { "entTypeOrder": 0, "call": { "call1": { "callOrder": 0, "stageNumber": 0, "http": { "url": "https://ringcentral-fs-sandbox.freshservice.com/api/v2/roles/", "httpHeaders": { "Authorization": "${access_token}", "Accept": "application/json", "Content-Type": "application/json" }, "httpParams": {}, "httpContentType": "application/json", "httpMethod": "GET" }, "listField": "roles", "keyField": "entitlementID", "colsToPropsMap": { "entitlementID": "id~#~char", "entitlement_value": "name~#~char", "customproperty1": "created_at~#~char", "customproperty2": "updated_at~#~char", "customproperty3": "description~#~char", "customproperty4": "default~#~char" }, "makeProcessingStatus": false, "disableDeletedEntitlements": "true", "pagination": { "nextUrl": { "nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>;20rel=%22next%22',''):null}" } } } } }, "Groups": { "entTypeOrder": 1, "call": { "call1": { "callOrder": 0, "stageNumber": 0, "http": { "url": "https://ringcentral-fs-sandbox.freshservice.com/api/v2/groups", "httpHeaders": { "Authorization": "${access_token}", "Accept": "application/json", "Content-Type": "application/json" }, "httpParams": {}, "httpContentType": "application/json", "httpMethod": "GET" }, "listField": "groups", "keyField": "entitlementID", "colsToPropsMap": { "entitlementID": "id~#~char", "entitlement_value": "Name~#~char", "customproperty1": "created_at~#~char", "customproperty2": "updated_at~#~char", "customproperty3": "description~#~char", "customproperty4": "escalate_to~#~char", "customproperty5": "agent_ids~#~char" }, "makeProcessingStatus": false, "disableDeletedEntitlements": "true", "pagination": { "nextUrl": { "nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>;20rel=%22next%22',''):null}" } } } } } }, "acctEntParams": { "connection": "acctAuth", "entTypes": { "Groups": { "call": { "call1": { "callOrder": 0, "stageNumber": 0, "processingType": "acctToEntMapping", "http": { "httpHeaders": { "Authorization": "${access_token}", "Accept": "application/json" }, "url": "https://ringcentral-fs-sandbox.freshservice.com/api/v2/groups/?id=${id}", "httpParams": {}, "httpContentType": "application/json", "httpMethod": "GET" }, "listField": "groups", "entKeyField": "entitlementID", "entIdPath": "id", "acctIdPath": "agent_ids", "acctKeyField": "accountID", "pagination": { "nextUrl": { "nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>;20rel=%22next%22',''):null}" } } } } }, "Roles": { "call": { "call1": { "callOrder": 0, "stageNumber": 0, "processingType": "acctToEntMapping", "http": { "httpHeaders": { "Authorization": "${access_token}", "Accept": "application/json" }, "url": "https://ringcentral-fs-sandbox.freshservice.com/api/v2/agents/?id=${id}", "httpParams": {}, "httpContentType": "application/json", "httpMethod": "GET" }, "listField": "agent", "entKeyField": "entitlementID", "entIdPath": "role_ids", "acctIdPath": "id", "acctKeyField": "accountID", "pagination": { "nextUrl": { "nextUrlPath": "${headers?.Link?.size()>0?headers.Link.replace('<', '').replace('>;20rel=%22next%22',''):null}" } } } } } } } } }