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Hello, I would like to retrieve the ticket status on Saviynt once the ticket has been processed on EasyVista. To do this, once the status has been updated on EasyVista, I run the provisioning job on Saviynt. But when it's finished, nothing has happen...
Hello,In the create user form, I would like to set up an attribute containing the following SQL query :select CASE when ${type}='Guest' then (select owner as ID from users where username = (select username as ID from users where userkey = ${requestor...
Hello,I was able to find a solution to my problem. The "ticketStatusPath" was incorrect. Here is the correct TicketStatusJson for EasyVista :{"call":[{"name":"call1","connection":"acctReadAuth","url":"https://XXX/api/v1/50004/requests/${ticketID}?fie...
Hello,The solution was to separate the queries so that they could be combined using conditional unions.SELECT ID, inlinedescription FROM ( SELECT owner AS ID, NULL AS inlinedescription FROM users WHERE ${type} = 'Guest' AND username = (SELECT usernam...
