ServiceNow

[shibinvpkvr]

hello,

We have a requirement to implement TPAG for contractors. However they would like to use ServiceNow forms for the user creation/update/terminate instead of Saviynt/TPAG forms. Do you have any experience or recommendations on this?

Thanks,

[pruthvi_t]

Hi @shibinvpkvr ,

Can you please elaborate on the requirement please?

Rather than creating users through Saviynt ARS, the requirement is to create/update/terminate users in saviynt by using forms in Servicenow. Is the understanding accurate or if not, kindly elaborate the requirement flow.

Thanks

[shibinvpkvr]

@pruthvi_t that is correct. They would like to use ServiceNow forms for entering/updating the user information rather than using Saviynt forms. 

[pruthvi_t · Accepted solution]

@shibinvpkvr ,

If you're thinking to leverage Saviynt app for servicenow, this won't be possible as saviynt app for servicenow currently won't support create/update requests. 

[shibinvpkvr]

Thanks @pruthvi_t . I figured that. I guess any other method will be custom by invoking Saviynt APIs from ServiceNow forms correct?

[mbh_it2]

@shibinvpkvr correct, you can fetch/update users data via REST API from SNOW