Organization Onboarding Email Notification from organization update rule

[Padmavathi]

Hi Team,

We have requirement of sending the email notification to the rank1 organization owner once the organization is onboarded through API.

We have created organization update rule to get the requirement. but the email notification is not triggering. can anyone help us to get the functionality

Thanks in advance!

Regards,

Padmavathi

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .

To get what variables are present to use in the email template, check using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:


${this.binding.variables.each {k,v -> println "$k = $v" + "" + "br" + ">"}}

[Padmavathi]

Hi @rushikeshvartak 

Thanks for the response!

we didn't find any error in logs, just showing that trying to find the rules. but the rule is not triggered 

No email is triggered as well, we tried by placing the binding variable but as rule is not triggered email didn't triggered.

Can you please help us understand that did we missed anything?

Regards

Padmavathi

[rushikeshvartak]

Does it works when you create org from UI ?