06/08/2023 06:59 PM
Hi Team,
We are trying to extract Analytics report from Saviynt using API but that required refresh token and when i tried {{url}}/ECM/api/login i am getting 401 error
Please let me know if i am missing something to export analytics report using API.
Thanks In Advance
06/09/2023 08:08 AM
Hi Santhosh,
This looks like a credentials issue. Can you please try resetting the password and validate it again?
06/09/2023 09:47 AM
Hi Saikanumuri,
I tried to reset password and tried but still same issue, I have admin Sav role added to account as well, if there any additional access that needs to be added to that sav role?
06/09/2023 09:51 AM
can you check if the localauthenabled is set to true for the user you are trying to login? if not, please enable it and try resetting the password and validate it again
06/09/2023 10:12 AM
I am using v5.5 sp 3.11, i do not see that option
06/09/2023 10:19 AM
you should be able to preview it from analytics. please use the below query and check if the local auth is enabled for the service account you are using.
select localauthenabled from users where username='admin'
06/09/2023 11:53 AM
Used the query you shared, it is false with my username which i am using in postman, used customquery to update it as true but it provided error.
06/13/2023 08:05 AM
Can you please let me know if we need to raise a request for localauthenabled to be true in saviynt or can we make that change in UI
06/13/2023 09:08 AM
Please share the custom query that you are using so that I can suggest if any modifications are needed
06/13/2023 09:18 AM
I tried below query with username as well as userkey
update users set localauthenabled='1' where username='cadminmsanthosharadh'
update users set localauthenabled='True' where username='cadminmsanthosharadh'
06/13/2023 12:25 PM
please use the below query
update users set localauthenabled=1 where username='cadminmsanthosharadh'
06/22/2023 10:04 AM
I have enabled LocalAuth and added webservice access in admin access but still receiving 401 error. to change password, we are using SSO and for privilege account we used PAM but same error