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Darshanjain
Saviynt Employee
Saviynt Employee

Use Case

 

In AD connection we have an option to create child endpoints based on groups by mentioning the mapping in Endpoint Filters. However these child endpoints do not have any practical existence in target and are just a representation in SSM UI. 

  • Problem Statement/ Error Observed : During one click disable, SSM will create deprovisioning tasks for parent AD account and entitlements along with separate task for child account and entitlement removal. The account name and the entitlement name in child account will be same to the account name and atleast one of the entitlements in parent. On running the provisioning job, firstly account removal for parent endpoint AD gets executed and it Suspends the account. Now when second removal task for child tries to execute, it fails to find one active account in target with that name, as in target it is again only one account which already got removed just now. Hence it errors out and child task never gets completed.
  • Error in the logs : 2021-01-18 09:32:41,363 [quartzScheduler_Worker-8] DEBUG ldap.SaviyntGroovyLdapService  - Number of Distinct Ent Types for this User = 0

    2021-01-18 09:32:41,363 [quartzScheduler_Worker-8] DEBUG ldap.SaviyntGroovyLdapService  - Number Distinct Ent Values for this User = 0

    2021-01-18 09:32:41,363 [quartzScheduler_Worker-8] ERROR ldap.SaviyntGroovyLdapService  - Error Deleting/Disablng the Account from AD - Cannot invoke method contains() on null object

Pre-requisites

Role_admin access

Applicable Version(s)

All versions

Solution

To overcome this situation, we have to make the below changes at endpoint level for individual child endpoints.

CLiTSXNFhaojN71LbIN9Noox_JZCyCODYQ.png



 

Comments
rushikeshvartak
All-Star
All-Star

Adding this account type will show all accounts under manage service account page

Version history
Last update:
‎08/05/2023 12:48 PM
Updated by:
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