Detailed Question: Is there any way to use the ENDPOINT FILTER attribute in AD connection, but instead of using the memberOf attribute, it uses any other attribute in an AD group ? The filtering for child endpoints will be done based on that attribut...
The Problem Statement:We are configuring the Saviynt IGA app in Service now and when running a test or saving the connection configuration, errors are generated but we receive a successfully connected to the ‘Saviynt Service’ message.Error - Not allo...
The scope of the Active Directory connector is limited to a single domain. Alternatively, you can use an ADSI connector for requirements around multiple domains/forests.Reference: https://docs.saviyntcloud.com/bundle/Saviynt-for-AD-v2020x/page/Conte...
Problem Statement: During SAP Account/Access imports, several backup tables for default tables such as agr_agrs, agr_1251, etc. get created during each import cycle which contributes to performance issues...Sample BackUp Temp Tablesdistinct_temprolet...
Detailed Question: Using a DB connector, can you connect to SQL DB by authenticating against an AD service account provided the AD and DB are in the same domain and provided the service account is not present in the database?Answer: Database connecto...
SymptomsUser facing issues when one of the target applications utilizing the Access Request module in SSM. While requesting Access user unable to view entitlement value details.DiagnosisWe tired replicating the same issue from our end and we noticed ...
SymptomsDriver file upload failed.Getting the following error in v2022: Getting the following error in v5.5: DiagnosisFile size is larger than 10mb file size limit currently configured.SolutionGo to: Settings > configuration files > external.properti...
SymptomsWe are setting accounts to "Manually Suspended" in Saviynt. The status change is working as expected but the account name is also getting changed after the Disable account task has been completed.Logs will show 2022-12-22 10:07:23,689 [quartz...
Symptoms Cannot attach certain file types in an ARS request. File Types attempted and *failed...* PNGJPEGPDFPPT / PPTXDOC / DOCXRTF Only working File Types include... TXTCSVXLS / XLS Solution We need to mention the type of files accepted in...
SymptomsUse case: Application Role workflow with two levels of approval: User's manager then Role OwnerIf role owner is submitting the request for someone, then skip BOTH levels of approvals. Issue:If Role owner is requesting, Saviynt skips the secon...
SymptomsDuring the integration with Salesforce, you may come across the following error2023-01-11 16:36:18,051 [http-nio-8080-exec-8] DEBUG provisoning.SalesForceProvisioningService - Access token is not generated successfully2023-01-11 16:36:17,510 ...
SymptomsWhen reviewing the request history we can only ever view one request before receiving an invalid token error and clicking other requests loads the initial one we selected. This makes getting request ids, viewing old requests, and investigati...
SymptomsWe are trying to onboard an application named Triskell using REST based connection into Saviynt. As an initial step we are trying to establish connection and import existing accounts but we are facing below issues: Triskell needs cookies to ...
Symptoms We are seeing in our Add Access JSON in the Duck Creek Claims - QA REST connection is sending duplicate calls resulting in duplicate entitlements being listed on the system Diagnosis This error was caused by Multithreading instant provi...
SymptomsIn order to delete any workflow from the system, you might run into an issue where the delete option is not visible on the workflow list page.DiagnosisThere is config present in the externalconfig.properties file as below which needs to be se...
SymptomsA 'Lexical Error' is seen in the logs when a workflow is triggered.Example : ERROR services.WorkflowService - Exception in workflow servicede.odysseus.el.tree.TreeBuilderException: Error parsing '#{(requestedby.XYZ.collect { it.X}.contains("A...
Issue: Getting a pop-up error occurred while clicking on Campaign Config Entitlement Owner or selecting the type of the campaign as Entitlement Owner while creating the campaign Solution: This is a known issue in the 2022.0.0 version and we ...
Solution: You can rename the tiles from the Admin->User Interface Branding Configuration.
SymptomsOn launching an SA campaign, it immediately moves to the completed state and there are no certifications within the campaignDiagnosisThe reason we don't have any certifications is because there are no certifiers.A certifier for a service acco...
SymptomsWe have few issues reported where the variables under application catalog items are not completely generated. Few variables are missing as out of 11 variables that needed to be generated under the catalog item, only 7 were generated.Diagnosis...
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