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10/23/2022 08:40 PM
I was trying to create a connection for Windows. My Windows instances reside in an AWS account, I keep getting a Connection Failed error even after following the documentation guide.
At this moment this is what I'm getting after clicking the Save & Test Connection when I configure the Basic Config and while "Connection Failed" error when I configure the Advanced Config
:
Here are the details I have in the connection so far:
HostName: IP Address of my Windows instance
Domain: localhost
User Name: the master account with administrator and Remote Management access
Password: Password of the master account
Service URL: the default one, http://windowsconnectorms:9056
Here is the log:
{"log":"2022-10-24 03:32:45,434 [http-nio-8080-exec-15] ERROR connectorms.ConnectorMsHelperService - Error occurred while testing windowsconnection for connection WINDOWS_JNTest1\n","stream":"stdout","time":"2022-10-24T03:32:45.434721877Z"}
{"log":"error: pack-objects died of signal 9\n","stream":"stderr","time":"2022-10-24T03:32:51.974051837Z"}
{"log":"error: remote unpack failed: eof before pack header was fully read\n","stream":"stderr","time":"2022-10-24T03:32:52.092024428Z"}
{"log":" ! [remote rejected] master -\u003e master (unpacker error)\n","stream":"stderr","time":"2022-10-24T03:32:52.17254992Z"}
10/25/2022 01:32 PM
It seems network connectivity issue
10/27/2022 10:02 PM
Thank you, @rushikeshvartak
I see. Hmm. Per documentation, 3389 and 5985 on top of other powershell scripts provided. Anything else that you can think of?
11/16/2022 09:45 AM
Below are few things that you can validate
11/20/2022 02:41 PM
Thank you, @sk We were able to configure one of the target instances. A set of security system, endpoint and connection are being created too for each instance. However, it is not being PAM enabled automatically.
11/21/2022 06:36 AM
For creating SS, Endpoint and Connection it may not validate the connectivity but when it tried to do PAM Enabled it tries to pull the accounts from target at that point it tries to connect to target. If you don't have connectivity and above mentioned settings they could lead to the issue you reported.
11/21/2022 02:59 PM
@skare you referring to the point where the master accounts connect to the target instance?
11/21/2022 03:02 PM
Yes
11/21/2022 07:19 PM
I see. But when we tried to connect to the instance locally, we could connect using the master account. By the way, I noticed your ticket regarding PAM enablement for DB accounts, how did you resolve your issue? Currently, our IAM accounts (shareableaccounts) are not being PAM enabled during bootstrap even there is a password policy assigned on the endpoint level.
02/10/2023 02:07 PM
@jezzanuena were you able to bootstrap your windows machine and other shareable accounts?