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05/18/2023 12:50 PM
Hi Team,
We have a scenario where privileged session authorization has been granted access to User-A.
As the user-A has now switched roles, Admin user used "Manage Service Accounts" feature to edit and removed user-A access for the privileged account.
After removing user-A access, User-A still able to view the request under available sessions, able to click on 'Reserve Next Slot' button (Screenshot attached) and able to select timeslot.
So Is it possible to Disable/hide this button in case of authorized access got revoked for user-A
FYI - We know that user-A is unable to submit time slot request as he is getting below error but we wanted to stop him on very first place where his authorized access got revoked.
Let us know your thoughts on this.
Thanks,
Umesh
05/23/2023 01:41 PM
@UVP Thanks for posting your question. As discussed in the SME call, we shall try replicating the issue and get back.
Thanks,
Nagesh K
06/05/2023 07:03 AM
@UVP Thanks for your patience in waiting for a response. I was able to replicate this issue in the latest version of the product. Please open FD ticket with reference to this forum post and support team will create an internal ticket to take it with Engg team. I would also request you to record the behavior and share it in FD so that the internal ticket gets created right away.
Thanks,
Nagesh K