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Actionable Email template for PAM requests

Nishanth
New Contributor III
New Contributor III

We are trying to setup the one level manager approval workflow and configuring the Actionable email template for the Same, just want to know how to bring the PAM type, Business justification, commands, and Start and end time/date in the email? in Data Analyzer under which table we can get those information's. 

Can some one pls help with this?

for email template.png

5 REPLIES 5

NageshK
Saviynt Employee
Saviynt Employee

@Nishanth Thanks for posting your question in forums. Please refer to the following article that explains different variables available for use in email templates. 

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati...

${entitlementshtmltablerowsv3} is the variable that gives the list of all entitlements in the request along with the business justification. Please try this and let us know if it works.

Thanks

Nagesh K

Nishanth
New Contributor III
New Contributor III

Used this ${entitlementshtmltablerowsv3} by replacing ${entitlementshtmltablerows} but after this Emailhistory job is getting failed. 

entitlementshtmltablerowsv3 is exposed from v23.4 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

HI @rushikeshvartak  @NageshK 

We recently updated to version 23.5 and tried using entitlementshtmltablerowsv3 in email templates, but it hasn't yet worked. PFA

NageshK
Saviynt Employee
Saviynt Employee

@rushikeshvartak Is this one of the issues that may have already been reported about or identified?

Thanks,

Nagesh K