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Achieved Recoding Retention Period

BT
New Contributor III
New Contributor III

I understand that Saviynt CPAM allow recording to be available for 1 Year after which it is moved to a archive location and incase if a customer need a recording older then 1 year then they need to reach out to Saviynt support for retrieving the recording . my question is till what duration can we retrieve recordings from archive?  

1 REPLY 1

pruthvi_t
Saviynt Employee
Saviynt Employee

Hi @BT ,

Greetings.

We're looking into this and checking with internal teams on required information. We will update the post accordingly.

Thanks,


Regards,
Pruthvi