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WSRETRY is not picking up pending task based on task execution hierarchy

RanjanS
New Contributor
New Contributor

WSRETRY is not picking up pending task based on task execution hierarchy.

As per our use case 'Update User' for SavForSav connection and 'Update Account' task is created for Active Directory endpoint.

As per default Task Execution Hierarchy, 'Update User' should be completed first and then 'Update Account' task should be provisioned.

But actually Update Account task is completing first and then Update User task is completed. AD is always updated with the old value of the user profile rather than the value updated by 'Update User' task.

We have also tried by defining task execution hierarchy in the global config, but still the behavior is same.

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Please check in configuration table whether its get stored in proper order. It was defect before Ui shows properly but database stored differently. Also does logs prints order do you see that


Regards,
Rushikesh Vartak
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Hi Rushikesh,

Can we just order the 2 tasks in the task execution hierarchy and saviynt would take care of all the other tasks hierarchy, or we need to list all the task in the task execution hierarchy to make it work ?

Thanks,

Ranjan

yes it does


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.