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04/04/2024 01:54 AM
Hi everyone,
Odd behavior I'm noticing and I don't know where else to look.
We have a PROD and a DEV environment.
In both of them we have configured the same Workflow under Global Settings > Identity Lifecycle > User Modification Workflow.
Now to the weird part
PROD -> When I modify a User under Admin > Identity Repository > Users it simply works and is executed immediately.
DEV -> When I modify a User under Admin > Identity Repository > Users it triggers the workflow and creates teh configured custom assignment.
Using Create / Update User Request Forms, for eitehr of them, the Workflows are triggered correctly.
I much prefer it the way it is in the PROD environment, as I expect that Admins should be able to adjust attributes without the Workflow being applied.
Any idea where else I can check for configuration differences?
Cheers 🙂
04/04/2024 09:37 PM
Share global configs screenshot and workflow screenshot.
It seems workflow have some logic
04/05/2024 12:20 AM
04/05/2024 04:52 AM
Does your workflow works ? As ideally output of custom query in wf should be userkey column only
04/05/2024 04:54 AM
Yes, they work as intended - Mails get sent to the correct people + Approval Tasks get created.
04/05/2024 04:56 AM
When user is updated in prod vs dev what is final screen ?
request id ?
are you mananger of users which getting approved ?
04/05/2024 05:05 AM
PROD
After clicking Save, I just return to the User Details. I don't see any Request ID, when I do this.
DEV
In DEV I see the following screen and can view The Modification Details, as well as teh Task History
In neither of both I'm set as the manager of these users and it happens the same way with every User Object I interact with.
04/05/2024 05:11 AM
What is version / subversion of both environments
04/05/2024 05:13 AM
PROD 24.2
DEV 24.3
But it was the same way, when both were on 24.2 a week ago
04/09/2024 07:55 PM
It seems prod has set auto approve tick
04/09/2024 11:29 PM
Can you confirm below option:
User Modification Auto Approve
Enable request for user bulk upload
04/09/2024 11:33 PM
Hi @Manu269,
Neither of these options is checked. Neitehr in PROD nor in DEV (see Screenshots above).
04/10/2024 12:21 AM
I just exported the Global Configuration > Identity Lifecycle as well as the assigned Workflow via Transport in PROD and imported it in DEV.
The behaviour has not changed - that's weird.
04/10/2024 08:52 PM
Please check
select * from configuration where name like '%USER_MODIFY_AUTO_APPROVE%'
04/11/2024 10:39 PM
Thanks for still being around here 😄
Besides the Update_Date they look similar to me
PROD
DEV