03/02/2023 09:45 AM
Hello,
We have a use case where :
As of now, when Manager Approval is set in workflow, if the Requestor is the identity's manager, the request is automatically approved.
Question : How can we force the manager to approve the request he performs ?
Solved! Go to Solution.
03/03/2023 12:56 AM
I would suggest you to use other Custom assignment block instead of manager and assign it to manager, only Manager block will take it to auto approve, other block it will still ask for approval.
Thanks
Darshan
03/03/2023 05:08 AM
Hi @Darshanjain,
That was my expectation as well. I have setup the Custom Assignment using the following query :
SELECT userkey from users where userkey = ${user.manager}
It is calculating the manager as expected. Unfortunately, it is still putting the request to Auto Approved..
Any help will be much appreciated.
03/03/2023 06:33 AM
Even custom assignment block will auto approve the request if requestor and approver are same. I can't think about any other solution that would work for you
03/03/2023 08:02 AM
Yes, sorry for the confusion. Right now there is no way to achieve as saviynt will approve if the requestor is manager as per the OOTB behaviour.
03/03/2023 09:03 AM
Alright, thanks lads for the quick head up !