Workflow - add DL and logic

[sam28]

Hello Team,

I wan to use handle few use case in workflow. I want your inputs on those.

The work flow is 3 level.

Application/Endpoint:  A -> 123(entitlementtype)-> abc(1), defg..(2), hijkl..(3) entitlements

Use case 1: entitlementtype (1, 3) has 3 level approval (manager, department(I used user groups), entitlement) I achieved this using a work flow.

Use case 2: entitlementtype 2 has only 2 level approval (x/y and entitlement owner).

How to archive this in single workflow or can we handle this at entitlementtype level workflows?

I need your inputs.

few entitlements has users and DL(groups) as Owners how to handle this as well?

Best regards,
sam.

#workflows

[pruthvi_t]

Hi @sam28 ,

We have entitlement values exposed to be used at workflow, but need to check regarding the entitlement types. Please allow me with some time to check and revert on this.

Thanks,

[naveenss]

Hi @sam28 ,

Use the below expression in the workflow if/else block with expression language as "Select" to check the entitlementtype value. Let me know if this helps.

entitlement.entitlementtypekey.entitlementname eq 'Ent1'

[sam28]

@naveenss 
I tried to use the query but it is not validating it entitlement.entitlementtypekey.entitlementname eq 'Viewer'
It is directly going to group approval.

Here is the ent_type,

[sam28]

I tried using the query from Doc 

I can't submit the request.

Logs error:
java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191) ~[na:na]|\u0009at com.saviynt.ssm.arsms.service.impl.RequestAccessServiceImpl.createRequestAsync(RequestAccessServiceImpl.java:698) ~[classes!/:2021.1.0.0-SNAPSHOT]|\u0009at com.saviynt.ssm.arsms.service.impl.RequestAccessServiceImpl.processRequest(RequestAccessServiceImpl.java:9458) ~[classes!/:2021.1.0.0-SNAPSHOT]|\u0009at com.saviynt.ssm.arsms.controller.v2.RequestAcessControllerV2.createRequest(RequestAcessControllerV2.java:59) ~[classes!/:2021.1.0.0-SNAPSHOT]|\u0009at com.saviynt.ssm.arsms.controller.v2.RequestAcessControllerV2$$FastClassBySpringCGLIB$$23525e70.invoke(\u003cgenerated\u003e) ~[classes!/:2021.1.0.0-SNAPSHOT]|Caused by: com.saviynt.ssm.arsms.exception.BadRequestException: ERROR.IN.WORKFLOW|\u0009at com.saviynt.ssm.arsms.service.impl.ProcessInstanceIdHandler.generateJbpmProcessInstanceId(ProcessInstanceIdHandler.java:49) ~[classes!/:2021.1.0.0-SNAPSHOT]|\u0009at com.saviynt.ssm.arsms.service.impl.RequestAccessServiceImpl.startRequestProcessing(RequestAccessServiceImpl.java:1019) ~[classes!/:2021.1.0.0-SNAPSHOT]|\u0009a

[rushikeshvartak]

Use Entitlement customproperty to route workflow 

[sam28]

@rushikeshvartak 
Can so provide me a sample query for that?

[rushikeshvartak]

entitlement.customproperty1='Role'

Make sure entitlement cp1 is updated

[sam28]

@rushikeshvartak 
I updated the CP1 = 1 and added in the workflow.
entitlement.customproperty1=='1'

even if the entitlement cp1 is 1 it is going to usergroup not the manager.

[rushikeshvartak]

change block name from condition to checkCP1

[sam28]

I tried multiple things.

[rushikeshvartak]

Workflow is parallel ?

[sam28]

No, I need it serial.

[rushikeshvartak]

You can’t use entitlement object in serial wf

[sam28]

That was the reason i am using entitlementtype.

[sam28]

@rushikeshvartak @naveenss 

I tried parallel approval as well but still no luck.

[rushikeshvartak]

Try only

[naveenss]

can you share the full logs for this?

[sam28]

@rushikeshvartak 

I tried 'entitlement.customproperty1=='ABC'' but still it didn't work.

@naveenss 
I also tried 'entitlement.entitlementtypekey.entitlementname == 'XYZ'' but still it didn't work.

when i selected the language as groovy. I can't submit the request.