Saviynt Forums

kumarv · ‎02/28/2023

The ServiceNow request form will be filled in by the Managers for contractors onboarding and approval should happen in ServiceNow and request should be fulfilled in Saviynt IGA. Here the source of truth for contractors is ServiceNow.

The User access provisioning and Deprovisioning should happen from Saviynt to ServiceNow.

Please help or guide on to get started with any documentation with above requirement on steps be followed both in Saviynt and ServiceNow.

appreciate your quick response

RakeshMG · ‎02/28/2023

Please refer to following document :

The following features are supported:

Reconciliation or importing of Accounts, Entitlements (Groups and Roles) from ServiceNow using the REST connector.
Provisioning and de-provisioning of Accounts, Entitlements (Groups and Roles) from EIC to ServiceNow using the REST API.

https://docs.saviyntcloud.com/bundle/ServiceNow-v2022x/page/Content/Supported-Features-v2022x.htm

Regards

Rakesh M Goudar

kumarv · ‎03/02/2023

Hi Rakesh,

Please find below link for the integration options which we are referring.

https://saviynt.freshdesk.com/support/solutions/articles/43000665023-types-of-supported-integrations

Please provide us documentation links for the integration options "ServiceNow as a Request Form and Business Approval" and "Saviynt App for ServiceNow".

Below is the requirement for your reference.

The ServiceNow request form will be filled in by the Managers for contractors onboarding and approval should happen in ServiceNow and request should be fulfilled in Saviynt IGA. Here the source of truth for contractors is ServiceNow.

The User access provisioning and Deprovisioning should happen from Saviynt to ServiceNow.

Regards,

Kumar