Version Upgrade 24.2 - The getUser API does not return a response

[rabirama]

Description: The getUser API does not return a response when the value of the max parameter is set to 5000 or more.

This was supposed to be fixed in Release notes 23.11

Jira ID : OM-8544

Support ticket : 2005136

[This message has been edited by moderator to mask url]

[rabirama]

Hi team,

Please consider this as priority as we are migrating to new version.

[rushikeshvartak]

All enhancement tickets you should check with csm

[rabirama]

Hi Rushikesh,

This is not an Enhancement Ticket and part of Version Release 23.11 provided by Saviynt.

Jira ID : OM-8544

Support ticket : 2005136

[rushikeshvartak]

Jira is provided in saviynt ticket may or may not prioritize hence please reach out to TAM/CSM TO CHECK STATUS

[rushikeshvartak]

This is expected behavior.  All Saviynt API returns 500 results by default considering performance 

Apply below change to increase maximum length - Please note it will impact performance

https://forums.saviynt.com/t5/saviynt-knowledge-base/how-to-increase-api-max-limit-value/ta-p/34092 

[Tim]

Hi @Rabirama,

As mentioned by @rushikeshvartak, the best way to get updated on support tickets for any changes/enhancements submitted is to follow-up on the ticket, especially if you find that a previously applied change may not be working as intended. It's important to note that any timeframes communicated are subject to change based on testing and validation. 

Feel free to discuss here, but to get the latest updated information, please follow-up on the ticket and with your CSM.