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Username or Displayname not getting show on approval page

necoutinho
New Contributor III
New Contributor III

We are using custom create user form to onboard non-employees to the company. In this form, we assign custodians (cp user.manager) for the new users created from this form.

One of the requirements is when the custodian (manager) is updated with a new custodian, it needs to go through an approval workflow

On the approval workflow page instead of showing either username/display name or first name/last name, the user key is displayed. This information will not help the approver to take a decision hence this needs to be enhanced.

The query in create user form for DA manager is : select username as ID,concat(firstname, ' ', lastname) as inlinedescription from users where companyname =(select companyname from users u1 where u1.userkey='${requestor}') AND users.statuskey=1

necoutinho_0-1691744365618.png

 

2 REPLIES 2

pmahalle
All-Star
All-Star

Hi @necoutinho ,

Can you try with below query for your manager DA

select concat(firstname, ' ', lastname) as ID from users where companyname =(select companyname from users u1 where u1.userkey='${requestor}') AND users.statuskey=1

Did you mapped your DA to manager field as an user column?


Pandharinath Mahalle(Paddy)
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rushikeshvartak
All-Star
All-Star

Create Another attribute to display name 


Regards,
Rushikesh Vartak
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