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User update form: how to avoid an user submit if no data is changed

JustSalva
Regular Contributor
Regular Contributor

Hi all, 

Testing our update user request form, we noticed that users can submit the request without updating any user field. The request is submitted for approval as follows:

JustSalva_0-1665072165557.png

Is there a way to avoid that end users create this kind of tasks?

otherwise, can we set-up the approval workflow to auto-reject the update user tasks if no user field is changed? how?

Kind regards,

Matteo

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Yes this is product issue. to fix in workflow you can add null check in workflow for field u have in workflow

dynamicAttributes.get('customproperty61') != null


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

that worked, thank you!

Manu269
All-Star
All-Star

Hi Salva,

This is a product bug where the request without updating any user field , goes for approval.

In our case, we have handled the same via Workflow conditional check.

 

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.