User SAV ROLES cannot edit Delegates

MehdiB
New Contributor
New Contributor

Hello everyone, 

The only SAV role that is able to edit delegates is the ADMIN_ROLE. 

When creating a copy of the ADMIN_ROLE it is still not working, our Saviynt version is 5.5sp3.18

Please find out a screenshot of the error when user with SAV roles ADMIN_ROLE_COPY try to Edit a delegate 

WKAtMHaXRW.png

 

Are you able to tell me how another SAV_ROLE than the admin one could have the rihts to edit a delegate ? 

6 REPLIES 6

dgandhi
All-Star
All-Star

Have you added all the access of ROLE_ADMIN in the new sav role?

Is user also assigned in that new SAV ROLE?

 

Thanks,
Devang Gandhi
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MehdiB
New Contributor
New Contributor

Hello, 

As ADMIN_ROLE_COPY is a copy of the ADMIN_ROLE all access were added at the creation as you can see on the screenshot 

For the ADMIN_ROLE : 521 access

MehdiB_0-1691395161101.png

and for the ADMIN_ROLE_COPY : 521 access

MehdiB_1-1691395221163.png

Also, yes the user to test is assigned to the new SAV role : ADMIN_ROLE_COPY but cannot edit delegate as the user has the error message. 

MehdiB_3-1691395382836.png

[This message has been edited to mask Name from image attached]

 

 

rushikeshvartak
All-Star
All-Star

Add "SUBMENU.ADMIN.workflowmanagement_editdelegate" access 

rushikeshvartak_0-1691366201670.png

 

I cannot find that specific access in the list, but the ADMIN_ROLE_COPY has all the same access as ADMIN_ROLE it should normally work. 

Here is what i found when searching for delegate on ADMIN_ROLE :

MehdiB_4-1691395568237.png

and here is what i found when searching delegate for ADMIN_ROLE_COPY : 

MehdiB_5-1691395606712.png

 

Can you check what is the present at below config for the new ADMIN SAV ROLE?

If it is not same as ROLE_ADMIN then make it same and retest it.

dgandhi_0-1691425640044.png

 

Thanks,
Devang Gandhi
If this reply answered your question, please click the Accept As Solution button to help future users who may have a similar problem.

MehdiB
New Contributor
New Contributor

As you can see the configuration is exactly the same 

Here for the ADMIN_ROLE :

MehdiB_0-1691500105665.png

and here for ADMIN_ROLE_COPY

MehdiB_1-1691500152817.png

still any possibilities to edit delegates with the ADMIN_ROLE_COPY role