User manager campaign - step 2 accounts details are not displayed

[utkarshING]

Hi Saviynt professionals,

I launched one user's manager campaign for POC purposes, but account details are not displayed in step two. When I select a test user as Works for me then it displays account details in step 2.

In previous campaigns, it showed me all account details irrespective of step 1 Employment selections through a drop-down.

what configuration am I missing?

When I select works for me. then it will show account details.

Also, when I locked the campaign the user's status still showing Active, but it was terminated.

Let me know if any other details are required.

Thanks,

Utkarsh Rathore

[rushikeshvartak]

This is working as expected in v24.5 Please validate in latest version

[utkarshING]

Thanks for your reply.

Now whatever we select in step 1. Accounts and access are not displayed.

Log errors.

Earlier it was working in the same version. Not sure what happened now.

Thanks

Utkarsh Rathore

[rushikeshvartak]

It seems you have issue with particular campaign index. Launch new campaign and validate

[utkarshING]

Launched two times but same issue.

Thanks,

Utkarsh Rathore

[rushikeshvartak]

Raise support ticket for Elastic search issue.